to the top of the page


Contact Us


Bismarck-Mandan Convention and Visitors Bureau,
Visitor Information Center & Genuine Dakota Gift Shop

Exit 157 off of I-94

1600 Burnt Boat Drive
Bismarck, ND 58503
toll free: (800) 767-3555
phone: (701) 222-4308

Sheri Grossman, CDME

Sheri Grossman

Chief Executive Officer
(701) 557-7120

As our Bureau’s CEO, Sheri is responsible for the overall vision and direction of the organization. Sheri earned the Certified Destination Management Executive (CDME) designation, the only integrated executive program specifically designed for the Destination Marketing Industry. Sheri has been with the CVB since July 1997 and took over the reigns as the CEO April 1, 2015, after serving as the CVB’s Chief Operating Officer.


Barb Balzer

Travel Counselor
(701) 557-7113

Barb has been with the CVB since 2006, and each time that you come in contact with her you will be greeted with a smile and a helpful hand. As a Travel Counselor, Barb is here to assist visitors that stop in, or call, with their travel needs. If she doesn't have the information that you are looking for, she will do her best to find the answers you seek!

Laurie Edinger

Administrative Assistant/Gift Store Manager
(701) 222-4308

Laurie’s voice is probably one the first you will hear when calling the CVB. She joined the CVB in June 2002 with twenty-three years of experience as an administrative assistant.

In addition to providing support services, Laurie has a wealth of information on both the CVB and the Bismarck-Mandan community, which is available to visitors and clients.

Laurie also manages the CVB Gift Store and is a wizard at putting together custom gift baskets showcasing North Dakota products.

Rita Horner

Membership and Services Manager
(701) 557-7118

Rita joined the CVB in March of 2000 and is instrumental in assisting meeting planners and visitors to the Bismarck-Mandan area with their meeting details, such as registration, entertainment, programming, and general information. She is the staff expert on attractions, events, suppliers, entertainers, caterers, and speakers available for group functions. Rita also handles Membership for the CVB.

Kris Jackson, CSEE

Kris Jackson

Sports and Events Manager
(701) 557-7121

Kris Jackson joined the CVB in June of 2015 as a Sales Manager and moved in the newly created Sports and Events Manager position January 2016. Kris is no stranger to the CVB world, having worked here in 2000-2002. Kris is the go to person for anything related to sports and events in the Bismarck-Mandan area. Whether you are working with an event that meets here every year or are interested in bringing something new to Bismarck-Mandan, Kris is the person to call!

Camie Lies

Camie Lies

Communications Manager
(701) 557-7115

In 2001 Camie was hired as the Lewis & Clark Coordinator for the CVB as well as for the Bismarck-Mandan Lewis & Clark Bicentennial Committee. As the bicentennial came to an end, Camie was hired as the CVB's Communications Manager. Camie works with travel writers and other media in addition to developing the CVB's monthly newsletter and other CVB publications. She also works closely with the CVB's advertising agency on all of the marketing & advertising.

Lindsey Morey

Sales Manager
(701) 557-7119

Lindsey Morey joined the CVB in February 2018. Lindsey’s background in sales and event coordination prepared her well for this position. Lindsey works with meeting and event planners, matching their needs with the facilities and services available in Bismarck-Mandan. Lindsey’s primary market segments include: Education, Ethnic, Fraternal, Government, Native American and Religious.

LaRae Nelson

Sales Manager
(701) 557-7116

LaRae Nelson joined the CVB in January of 2011. As a CVB Sales Manager, LaRae works with meeting planners helping them find the best facility to meet their needs in Bismarck-Mandan. LaRae’s primary market segments include: Agriculture, Associations, Corporate, Medical, and Military.

Gaming Division Staff

James Carroll, CPA

James Carroll, CPA

(701) 557-7112

James joined the CVB May 2019. He is a CPA and holds a Bachelor of Science in Accounting. He is responsible for the financial statements, quarterly and yearly reports, and payroll. James's previous experience has prepared him well for his new role.

Faye Swenningson

Faye Swenningson

Gaming Manager
(701) 557-7111

Faye became the Gaming Manager April 2019. For the past 12 years she has worked in the gaming industry as a blackjack dealer, including the last 10 with the CVB. She also holds a Bachelor of Accounting degree. Faye's wealth of gaming knowledge is a tremendous addition and allows her to support the needs of the organization.

Lori Meza

Audit Technician
(701) 557-7110

Lori joined the CVB January 2012. She has extensive knowledge with the bookkeeping required to operate gaming. In addition, she is responsible for completing independent audits on a recurring basis. Lori plays a crucial role in ensuring gaming operates smoothly for the CVB.